Below are the terms and policies for reference. It is deemed that the client has accepted them unless there is an exception made in a written form duly signed by both parties on the changes.
Please ensure you had read them as they provide the basis for a pleasant experience.
BYTU STUDIOS retains the copyright for all the pictures.
All the digital negatives are property of BYTU STUDIOS and they can be released to the client for their own personal use to their discretion without asking permission, unless the client or third parties in which case a written consent from BYTU STUDIOS use them for commercial purposes is required. Additional fees apply.
Digital negatives can be issued to the client on request ready for print to a standard A4 size. The full high resolution will be available on special request. Additional fees apply.
BYTU STUDIOS retains the right to use any images for marketing purposes without the consent of the Client unless the content can cause any damage to the Client, in which case a consent is required.
BYTU STUDIOS is collecting contact information only in order to be able provide products and services requested by you and also inform you about our current offers or promotions that you may be interested in. The information collected may include contact details such as name, address, telephone number and email address.
BYTU STUDIOS won’t share or disclose any of this information to anyone and it will be kept in strictest confidence. BYTU STUDIOS will take reasonable steps to protect your personal information at all times.
You are entitled to access information we may hold about you and request it to be modified if incorrect or removed. If you do not wish to receive any marketing materials or information, please let us know when you submit your details.
Our regular business hours are 9am to 6pm Mondays to Fridays. However, if you are unable to schedule during that time we can schedule outside these hours.
Be prepared to spend up to 2 hours at your session. This allows us to relax and not feel rushed. If you are running late, please telephone us. If you are more than 15 minutes late without notifying us, we will assume you are not coming.
We offer both studio and on location sessions. Location sessions can be held inside or outside, in your home or at an alternative location. Please discuss your choice of location with your photographer, as the time of day will effect where you can go. If you are unsure, we can suggest several locations.
Please do not bring your own camera, camcorder or any other recording devices to your session, or allow any family members to do so. If this situation occurs, the photographer reserves the right to terminate the session. If your session is terminated in this way, there will be no refund given.
If the need arises to cancel your appointment, please do so over the telephone at least 48 hours prior to your session.
If you, or anyone being photographed, are feeling sick, we do suggest rescheduling. Sick people generally do not enjoy being photographed and this will show in your portraits.
Reshoots are offered at the discretion of the photographer only and will not incur an additional session fee. We do not offer to reshoot for unfortunate personal choices such as hair, clothing, etc.
DISCOUNTS & PROMOTIONS
From time to time, we will run special promotions. These sessions are run for a limited time only and session spots fill up fast. If all session slots are full, the photographer is under no obligation to extend the promotion or match the offer past the expiration date.
All images receive basic retouching. We only retouch temporary things such as stray hairs, spots, acne, etc. If it is permanent, such as a birthmark or scar we will not retouch or remove it unless specifically asked.
Copyright for all images is the sole property of BYTU STUDIOS and protected by Singapore Copyright Laws. It is ILLEGAL to copy, scan, print or reproduce these images in any way without written permission from the photographer. This includes scanning or downloading images for the purposes of emailing or printing them at home. Doing so may result in fines.
The photographer has the exclusive right to make reproductions. The photographer shall only make reproductions for the client or for use in the photographer’s portfolio, advertising, samples, website and display within or outside their studio. The photographer also has the right to enter these images into photographic competitions, art exhibitions or publications.
No identifying names will be given in connection with usage of any image. We understand that sometimes there are circumstances where you may wish for your images not to be used for any of these purposes. Please notify the photographer if this is the case.
No fees, royalties, or payment of any kind will be owed in connection with any usage made of any image captured or created by BYTU STUDIOS.
WAIVER OF LIABILITY
If the photographer cannot fulfill the terms stated in the portrait agreement, due to causes beyond the control of the parties involved, the client shall have no further liability in respect to the agreement. In the event that photographic materials are lost or damaged, without fault on the part of either party, the limitation will also apply. In such cases, BYTU STUDIOS is not liable.
The client releases BYTU STUDIOS, and employees of BYTU STUDIOS, from all liabilities, claims and damages that may result from any accidents or incidents that may happen during the session, except to the extent that the accident or incident is the direct cause of the photographer is willful and careless conduct. Please see our reshoot policy.
Approximately 7 days after your session, your proofs will become available for you to view in an online, personal, password protected gallery. You will be able to pass on the gallery information to family and friends, so they may place their own orders. Please remember that it is a violation of Copyright Laws to copy, save or print the images within the gallery. The online gallery will be available for 14 days. Orders placed within 48 hours of gallery posting will receive a 10% discount on print and product prices. There will be a $30 reloading fee if you wish to have your gallery available for an additional 14 days.
Many images are captured during the session. Afterwards, each image is put through a careful selection process. You will see only the images that meet the high standards of the photographer. Images with eyes closed, unflattering poses and duplicate images are removed permanently after the photographer completes this selection process. The selection process is entirely the right of the photographer and part of the custom portrait process.
Full payment is due at the time of ordering. Orders paid for by check will not be placed until the check has cleared. Each image is printed to order and cannot be changed or canceled after payment has been made. All sales are final.
Orders placed within 48 hours of online gallery posting will receive a 10% discount. Sales tax of 7% will be added to your order total. Please allow 2 weeks for delivery of your portraits.
PRINT & PRODUCT PRICES
Prices are subject to change at any time. The prices in effect at the time of your session will be valid for 30 days after your session.
We keep all images on file for 1 year after your initial order. There is a $100 minimum order on reprints. You may place a reprint order at any time.
We accept cash, cheque and cards. A $30 fee will be charged for all returned checks. Payment plans are available. Ask your photographer for details.
All ordered images are archived for one year from the date of your initial order. Images are kept on site for 30 days and then moved to an off-site storage facility. Once your archived images have been moved to the off-site storage facility a $30 fee will be required to retrieve them.
For each NEW client referred to us existing clients can earn print credits to use at their next session. A $30 print credit is earned for each new client – refer 3 new clients and receive a $100 print credit. There is no limit to the credit existing clients can earn. New clients must present their referral card at the session and can only present one card. Referral cards are provided to existing customers, free of charge, with their portrait order.